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Terms and Conditions

Welcome to Munchbox! We offer subscription services that provide our members with a broad selection of healthy, delicious snacks through munchbox.ae (the “Site”) and delivered directly to your home or office.

HEALTHY SNACKS FOODSTUFF TRADING L.L.C. munchbox.ae Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and munchbox.ae privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

ACCOUNTS POLICY

By signing up for the Subscription Service, you are becoming an ongoing subscriber or member of the Service and agreeing to pay Munchbox (HEALTHY SNACKS FOODSTUFF TRADING L.L.C) the then applicable monthly membership fee or subscription cost, as applicable. Your Munchbox subscription, which may start with a free trial, will continue month-to-month at the standard non-discounted rate unless and until you cancel the applicable Service or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the Service.

Each month, we will bill the monthly membership fee or subscription cost, as applicable, to the Payment Method on the day of the month you first joined. You must cancel your membership or subscription, as applicable, before it renews each month in order to avoid billing of the next month's membership/subscription fees to your Payment Method. 

If you subscribe to a recurring box plan, you may pause deliveries at any time by sending us an email to info@munchbox.ae at least 5 working days before your next delivery. Under a prepaid plan, you may not change the number of snacks in the box or frequency of delivery until the prepaid period expires. Prepaid plans automatically renew unless you cancel, which you may do at anytime as described below. To become a subscriber, you must register for an account with us (“Company Account”) and provide certain information about yourself as prompted by the Site registration form. In creating an account, you represent and warrant that: (a) all required registration information you submit is complete, truthful and accurate and (b) you will maintain the accuracy of such information as such may change from time to time. You may (i) have only one active account per household and (ii) not participate in a discounted or initial promotional offer more than once during any ninety (90) day period (Note: you may receive one or more discounts for referring new members as described in such offers and you may receive a waiver of certain membership fees if you rejoin after having previously terminated your membership). Company may suspend or terminate your Company Account in Company’s discretion.

You are responsible for maintaining the confidentiality of your Company Account login information. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Company Account or any other breach of security. Company cannot and will not be liable for any unauthorized use of your Company Account or loss or damage arising from your failure to comply with the above requirements.

YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THE SITE AND/OR SERVICES BY ANYONE USING YOUR PASSWORD AND/OR IDENTIFICATION WHETHER OR NOT SUCH ACCESS TO AND USE OF THE SITE AND/OR SERVICE ARE ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIO

If you sign up to receive free or discounted Products from Company, you are enrolling in the designated ongoing Service. When the free trial offer period ends you will be obligated to pay for the applicable subscription service or membership fee (e.g., monthly or yearly), plus any Products ordered and shipping, as applicable.

Company may change the pricing for all or any portion of the Service from time to time in its sole discretion by updating the Site and without any additional notice to you, provided that any price changes will not take effect until your membership or subscription next renews.

Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties.

NS (INCLUDING, WITHOUT

ORDERING & PAYMENT POLICY

You may order any of the Products or Services offered by following the directions on the Site.

You hereby authorize Company to bill your credit card as described above. If any fee cannot be charged to your credit card for any reason, Company may provide you, via email, notice of such non-payment and a link for you to update your payment information. If such non-payment is not remedied within seven (7) days after receiving such notice of non-payment, then Company may immediately terminate the applicable Service.

We and our third party payment service providers may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly, and will use such updated information to process payments for your future purchases and subscriptions. Your credit card issuer may give you the right to opt out of providing vendors and third-party payment service providers with your updated credit card information. If you wish to opt out of your credit card’s updating service, you should contact your credit card issuer.

We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.

 

 

REFUND POLICY

Since this is a sealed food product, HEALTHY SNACK FOODSTUFF TRADING L.L.C. will not refund any of the products sold through this website or any other channels. However, if products are cancelled one week prior to the dispatch date, refunds will be done only through the Original Mode of Payment within 1 working week.

 

Delivery POLICY

HEALTHY SNACK FOODSTUFF TRADING L.L.C. delivers only within the United Arab Emirates, across all seven Emirates. HEALTHY SNACK FOODSTUFF TRADING L.L.C. deliveries within Dubai will be delivered within 2 hours. Deliveries within the rest of the UAE will be delivered within 1 to 2 working days from placing your order.
 

CANCELLATION POLICY

Your /subscription to the Service will remain in effect until you cancel your Service. You may change or cancel your service at any time. To cancel your service, please send a request for cancellation to info@munchbox.ae one week (seven calendar days) prior to the date of dispatch of the last box. Any boxes sent during these seven days will be charged as per the purchase agreement. 

 

 

 

LIMITED LICENSE

You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may change, suspend, or discontinue any aspect of the Site at any time. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

 

PERMITTED USE

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by HEALTHY SNACKS FOODSTUFF TRADING L.L.C. to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by HEALTHY SNACKS FOODSTUFF TRADING L.L.C. to do so. The content and software on this Site are the property of HEALTHY SNACKS FOODSTUFF TRADING L.L.C. The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

REPRESENTATIONS BY YOU

By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to HEALTHY SNACKS FOODSTUFF TRADING L.L.C. through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. Customers using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

 

NO COMMERCIAL USE

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

 

LINKS AND SEARCH RESULTS

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. has no control over these sites or the content within them. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against HEALTHY SNACKS FOODSTUFF TRADING L.L.C. for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@munchbox.ae.

 

COPYRIGHT POLICY

HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

 

INTELLECTUAL PROPERTY

Although HEALTHY SNACKS FOODSTUFF TRADING L.L.C. is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s system. The Online Materials are HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s intellectual property and are protected by U.S. and international intellectual property laws. The Online Materials may not be copied or redistributed either in whole or in part without the prior written consent of HEALTHY SNACKS FOODSTUFF TRADING L.L.C., except as expressly and specifically permitted under these Terms of Use.

The Online Materials are and will remain the exclusive property of HEALTHY SNACKS FOODSTUFF TRADING L.L.C. All rights, titles, and interests in and to the Online Materials will be and remain vested solely in HEALTHY SNACKS FOODSTUFF TRADING L.L.C. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the Online Materials to create a product for resale or to use the Online Materials in any way that competes with HEALTHY SNACKS FOODSTUFF TRADING L.L.C.

You acknowledge and agree that HEALTHY SNACKS FOODSTUFF TRADING L.L.C. will own all rights, titles, and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to HEALTHY SNACKS FOODSTUFF TRADING L.L.C. or perfect these rights, titles or interests in HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s name.

Disclaimer of warranty, limitation of damages. Healthy snacks foodstuff trading l.l.c. Makes no warranty or representation of any kind, either express or implied, including but not limited to warranty of title or non-infringement or implied warranty of merchantability, fitness for a particular purpose, non-infringement or other violation of rights in relation to the availability, accuracy, validity, reliability or content of these pages and/or the site. Healthy snacks foodstuff trading l.l.c. Also does not make any representation or warranty regarding the accuracy or reliability of any advice, opinion, statement or other information that is submitted, displayed or uploaded through the site by any user. Healthy snacks foodstuff trading l.l.c. Shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this site, even if healthy snacks foodstuff trading l.l.c. Has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The liability of healthy snacks foodstuff trading l.l.c. Would in such case be limited to the greatest extent of liability permitted by law.

 

VIOLATION OF TERMS OF USE

You understand and agree that in HEALTHY SNACKS FOODSTUFF TRADING L.L.C.’s sole discretion, and without prior notice, HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if HEALTHY SNACKS FOODSTUFF TRADING L.L.C. believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of HEALTHY SNACKS FOODSTUFF TRADING L.L.C., or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to HEALTHY SNACKS FOODSTUFF TRADING L.L.C. for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may release user information about you if required by law or subpoena.

 

APPLICABLE LAW

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.  HEALTHY SNACKS FOODSTUFF TRADING L.L.C. will not trade any services to OFAC and sanctioned countries.

 

INDEMNITY

You agree to indemnify and hold HEALTHY SNACKS FOODSTUFF TRADING L.L.C., its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

 

LICENCE GRANTED TO YOU

By providing materials to HEALTHY SNACKS FOODSTUFF TRADING L.L.C., including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted HEALTHY SNACKS FOODSTUFF TRADING L.L.C. an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against HEALTHY SNACKS FOODSTUFF TRADING L.L.C. for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to HEALTHY SNACKS FOODSTUFF TRADING L.L.C. Any communication or materials you send to HEALTHY SNACKS FOODSTUFF TRADING L.L.C. will be treated as non- confidential and non-proprietary and may be disseminated or used by HEALTHY SNACKS FOODSTUFF TRADING L.L.C. for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

 

ADVERTISING

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. is not responsible for the acts or omissions of any advertiser or sponsor. 

 

SITE OPERATION

HEALTHY SNACKS FOODSTUFF TRADING L.L.C. controls this Site from the U.A.E. HEALTHY SNACKS FOODSTUFF TRADING L.L.C. makes no representation that this Site is appropriate for use in other locations. United Arab of Emirates is our country of domicile. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

 

PURCHASES

All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of HEALTHY SNACKS FOODSTUFF TRADING L.L.C. Munchbox accepts payments in AED currency in the form of Cash on Delivery - PayPal - Visa and Mastercard.

 

SEVERABILITY

 If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect. Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.